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Android e-mail
Apple iPad / iPadOS
Apple iPhone / IOS
Apple Mail
Apple Mail : The indentity of "domain" cannot be verified
When you are using AppleMail, or some other mail client, you may experience issues where your IP address is becoming blocked due to attempts to access port 585 on our server(s).
Some mail clients incorrectly try and use port 585 for secure IMAP com…
Apple Mail does not work
When you use Apple devices for email, you may find that your IP address gets blocked by the servers firewall. The cause lies in the fact that Apple sometimes uses port 585 which is rather unusual.
Since the security software monitors the use of unu…
Error message ‘550 the content of this message looked like spam’
Sometimes you get an error message when sending mail. The error message '550 the content of this message looked like spam' indicates that the sent message cannot be delivered. In this article, we will explain why you are getting this error mes…
Gmail / G-suite
How can I automatically archive messages in Outlook?
What exactly is archiving in Outlook and why should you do it?
With archiving e-mails, you move e-mails from your current mailbox to a local archive file. This can be useful, for example, to keep the amount of e-mail you have on the server below a…
How can I see which mails and folders in Thunderbird take up the most space?
Everyone who uses email will sometimes get the message that your mailbox is too full and that action needs to be taken. Of course, you can just drag and drop everything into a "offline folder" which you then save on your computer. Alternatively, you…
How do I change my server settings in Outlook?
Changing your server settings is a little bit hidden so we have created a little guide for this.
To get to the right settings, first click on "File" or "File" if you have the English version.
Then select the account whose setting…
How do I clean up emails in Outlook?
If you use e-mail via IMAP, deleted mails are not immediately removed from the server but are marked for deletion. So they are still on the server and taking up space there. Sometimes you just want to clear all emails from a folder, the option descr…
How do I create a local folder in Thunderbird?
Using an offline folder (a folder that resides only on your PC) can be useful for storing e-mail to free up more space on the server where the e-mail resides, for example.
You can create as many folders as you need.
Step 1
>
Click your right…
How do I create an offline folder/folder in Outlook?
To store your data on a local PC, or other medium, you can use a local data file (PST).
You can create a local data file (PST).
You create it by choosing "New items > More items > Outlook data file" from the menu.
Outlook…
Joomla!
Mailing via Gmail SMTP in Joomla gives error message
When you want to mail in Joomla via Gmail/Google's SMTP, you may get a message "Could not authenticate".
There is a good chance that you have recently enabled two-step verification in Google. Supposing you have checked all the settings fo…
Mailing via SMTP in Joomla gives error "Could not authenticate" message for Office365
If you want to mail in Joomla via SMTP and you are using Microsoft 365 (Office 365) you may get a message "Could not authenticate".
As long as you've checked all the settings for the mail in Joomla via SMTP, you might want to take a look…
Outlook 2019 / 365
What data do I need to set up my mail properly?
To set up your mail properly, you must have the following information :
a user name and password
the server names for the outgoing (SMTP) server
the server names for the incoming (POP3 or IMAP) server
the incoming server port used (995 for POP…
What is a whitelist?
A whitelist (= white list) is a list of IP addresses or e-mail addresses/servers that is consulted on the mail server whether the mail being sent is valid. Mail sent from servers on the whitelist is always accepted.
This is in contrast to a blackli…
What is the difference between POP3 and IMAP?
Both POP3 (Post Office Protocol) and IMAP (Internet Message Access Protocol) are so-called protocols for getting email in.
It is common when bringing in e-mail with POP that you pick up the mails all from the server and store them on your PC. Once…
When do I use SSL and when STARTTLS for email?
It is important for all e-mail you send to be sent securely. You can do this by using so-called encryption (also called encryption) while sending but also while receiving. This prevents email that is intercepted from being read by other parties.
Yo…
Which Outlook folder contains the most mail?
If your mailbox is too full and you would like to know which folder contains the most email you can do this in the following way:
Right-click on the inbox of the account whose size you want to know.
Then click on the "folder size…